We developed a comprehensive data integration and visualization solution for a leading Australian agency focused on reservation system management and digital marketing support for accommodation providers. The project aimed to centralize data from multiple sources, such as YouTube, Google Reviews, Facebook, and Booking, while also providing customized portal with dashboards for each client.
The Insights Portal enabled real-time monitoring and comparison of key metrics, offering valuable insights to both the agency and its clients. By automating data extraction and consolidation, the solution significantly reduced manual efforts, improved operational efficiency, and provided actionable insights to enhance marketing strategies and drive business growth.
Before Implementation
The agency had to manually collect data from diverse marketing and reservation platforms, leading to inefficiencies and potential errors.
Each client lacked a real-time overview of their marketing performance.
The agency struggled with a manual and fragmented process to evaluate multiple clients/properties side-by-side.
Key Improvements
We implemented a solution that automatically extracted and centralized data from all relevant platforms, minimizing manual labor.
The creation of tailored panels for each client allowed for real-time tracking of performance metrics.
They gained a comprehensive view of client data, making it easier to identify trends and benchmark performance.
Project Overview
1.
Integration pipeline
We built a robust integration pipeline that extract data from platforms like YouTube, Facebook, and Booking. The solution ensured seamless flow and aggregation of data into a centralized repository.
2.
Workflows automation
The next stage focused on automating the data collection and transformation processes. We replaced labor-intensive manual processes with automated workflows.
3.
Data Portal
We designed and implemented customized dashboards portal, allowing each client/property to monitor KPIs and compare performance metrics. These dashboards were built with user-friendly interfaces and adjustable filters for easy analysis.
4.
Comparative Analysis
The final phase involved creating a consolidated view for internal use. This allowed the agency to compare multiple clients and properties across key performance areas, facilitating a comprehensive evaluation of trends and market strategies.
App Script
Big Query
Supermetrics
Looker
Technologies used
Hansen
Social Media Specialist - Massey Online
